Some days it's
a quiet coffee.
Some days it's
a 6am surf.
We're a Sydney support work team who plan around the person, not the timetable. Wellness, Opportunity and Ability are our core values.
We'd love to help you!
We reach the 10k step goal. We go on that scary ride. We swim even when it’s a bit cold.
Something different every day
Our day program runs all seven days, and every one works toward something, not just a fun day out. Book a full day, 9:00am–3:00pm, or an afternoon, 4:00pm–7:00pm.
Choice Day!
TuesdayGet Fit!
WednesdayGet Cooking!
ThursdayGet Transporting!
FridayFun Day!
SaturdaySwimmers!
SundaySocials!
The Water Skill Program
Learn to swim, surf, boating and water-based skill programs. Built around water safety, physical wellness and the kind of confidence you can't teach in a room. Most providers won't take someone into the surf. We will, and we're set up for it.
Read about the program
And the rest of what we do
always person-firstWhat a day out looks like with us
Every picture on our site is someone we support or someone who works here, and that’s the whole point.
Four steps, and a real person at every one
The hardest part of finding a provider is not knowing what happens next. So here it is, honestly.
You tell us about your person
One short form: who needs support, what you’re after, how the plan is managed. Two minutes, and it comes straight to us, not a call centre.
We come back as soon as possible.We come to you for a meet and greet
Your place, the park, wherever's comfortable. We talk through goals, what a good day looks like, what sets a bad one off, and who on our team would actually suit.
No pressure, just a chat.Onboarding forms
Our onboarding forms document any known risks, behaviours and support needs so every worker is aware of them. We then complete risk assessments for the activities and environments involved and match a worker.
Just the once, and we keep it simple.Buddy shift, then a first shift
Your worker's first shift runs alongside someone from our team, so nothing's unfamiliar before it's just the two of them. At Waves we care about consistency. Over time you build a small, consistent team of workers who know you and work together towards your goals.
If the match isn't right, we change it. Simple as that!You’ll know who you’re dealing with
We’re small enough that you’ll speak to the same handful of people every time.
Chloe Blacklaws
DirectorChloe has worked across school, community access and respite settings throughout NSW and QLD. She developed a strong passion for helping participants achieve things once thought inaccessible, and created Waves as a place to make that possible.
Divya Lal
DirectorDivya has worked across the NDIS for the past six years and comes from a medical background. She is passionate about empowering individuals with disabilities and being part of positive change in the sector.
Our team
Support workersA diverse team of passionate individuals, full of energy and creativity. Our support workers are carefully selected and matched to suit individual needs, ranging from newly hired staff to experienced professionals.
The questions families ask us most
just ask us, honestlyStraight answers about how we work, so you know what to expect before you get in touch.
Are you taking new participants right now?
Yes. We have capacity across Sydney at the moment. Send an enquiry below and we’ll be back to you as soon as possible.
How are support workers matched with participants?
We carefully match support workers with participants based on personality, skills, interests and individual goals. We take the time to understand each person's needs to ensure a strong connection, consistency, and a positive, meaningful support experience.
What if the worker isn't the right fit?
Tell us and we'll change it. You won't need to justify it, and it won't be awkward. Getting the match right sometimes takes a couple of goes.
How does Waves keep participants safe?
We start with onboarding forms, where any known risks, behaviours and support needs are documented for staff awareness. From there we complete detailed risk assessments for all activities and environments; considering parking, venue safety, and any additional support needs or medical conditions, including epilepsy and genetic disorders. That lets us make informed, safe decisions and provide support that is responsive, prepared and individualised.
Who pays for activity costs?
Activity costs are covered by the participant. Where possible we recommend holding a valid NSW Companion Card, which lets a support person enter participating venues at no cost when attending with the cardholder; it meaningfully reduces the cost of getting out into the community.
We're NDIA-managed. Can we still use you?
Yes. We’re a registered NDIS provider, so we can support NDIA-managed participants as well as plan-managed and self-managed ones. All three are welcome.
How fast can support actually start?
Usually two to three weeks from the meet and greet ... enough time to get the paperwork done and match the right worker, without dragging it out.
My child has behaviours of concern. Will you say no?
No. Our workers are trained for it, risks and behaviours are documented at onboarding so every worker knows them, and we work alongside your therapists. It's the reason a lot of families come to us.
How do I get a Companion Card?
Apply online through Service NSW. Once you're approved, a support person gets into participating venues at no cost when they're with you. More helpful links are on our resources.
What is mandatory reporting?
It's the legal duty every one of our workers has to report suspected or actual abuse, neglect or exploitation of someone in care. It isn't optional, and it isn't about blame: it exists so a participant's safety always comes first.
What do you charge?
We charge in line with the current NDIS Pricing Arrangements and Price Limits, the same rate every registered provider works to. Nothing added on top.
'Waves of Ability is one of the best support services we have used to date.'
'The genuine love and care my son receives from staff is so special. Waves of Ability ensure they give their clients meaningful experiences and the highest standard of care. Staff are truly passionate about supporting people with a disability, always being mindful of client’s dignity and individual needs. We absolutely LOVE being part of the Waves family.'
Cheralee Kemp, Will’s mumHelp us catch some waves
Thank you for your interest in becoming one of our Support Workers! If you are an individual who is passionate about making a difference in peoples lives, and sees support work, not only as a job but an exciting, motivational thing to get you out of bed in the morning, Waves is the place for you! We pride ourselves on our active engagement with our participants, we reach the 10k step goal or go on that 'scary' ride, we swim even when it's abit cold and are looking for people who want to do the same! Some of our participants can have challenging behaviours, whilst experience with this isn't necessary, it is something we care to train you on, we work closely with therapist and in teams to look at ways we can make developing independence, gaining confidence in the community and social settings and improving skills as fun and engaging!
Send us an application!Join our team
Tell us about your person.
Not your plan number, not your budget: your person. What they love, what they’re working towards, what a good day looks like. We’ll take it from there.
a real person reads every one of these