Disability Support Services FAQs

A VARIETY OF DISABILITY SUPPORT SERVICES ARE OFFERED BY WAVES OF ABILITY.

THESE INCLUDE:

• 1:1 AND 2:1 SUPPORT
• DOMESTIC ASSISTANCE
• TRANSPORT SUPPORT
• WATER-BASED THERAPY
• OVERNIGHT SUPPORT
• SHORT-TERM ACCOMMODATION (RESPITE),
  

AND A RANGE OF ACTIVITIES TAILORED TO THE NEEDS AND PREFERENCES OF INDIVIDUALS WITH DISABILITIES.

USE THE FORM IN "CONTACT US" OR USE THE CONTACT INFORMATION TO GET IN TOUCH WITH A TEAM MEMBER

AT WAVES OF ABILITY, WE CAREFULLY MATCH SUPPORT WORKERS WITH PARTICIPANTS BASED ON PERSONALITY, SKILLS, INTERESTS, AND INDIVIDUAL GOALS. WE TAKE THE TIME TO UNDERSTAND EACH PERSON’S NEEDS TO ENSURE A STRONG CONNECTION, CONSISTENCY, AND A POSITIVE, MEANINGFUL SUPPORT EXPERIENCE.

SHORT TERM ACCOMMODATION, OFTEN REFERRED TO AS RESPITE CARE, PROVIDES PARTICIPANTS WITH A TEMPORARY STAY IN A SAFE AND SUPPORTIVE ENVIRONMENT. DURING THIS TIME, INDIVIDUALS CAN ENJOY A RANGE OF ACTIVITIES, RECEIVE 24/7 SUPPORT, BUILD SOCIAL CONNECTIONS, AND DEVELOP LIFE SKILLS... ALL WHILE EXPERIENCING A CHANGE OF SCENERY. THIS ALSO ALLOWS FAMILIES AND CARERS TIME TO REST AND RECHARGE.

OUR 1:1 AND 2:1 SUPPORT IS TAILORED TO EACH INDIVIDUAL, WITH PERSONALISED ACTIVITIES DESIGNED AROUND THEIR GOALS, INTERESTS, AND SUPPORT NEEDS. THIS MAY INCLUDE COMMUNITY OUTINGS, SKILL DEVELOPMENT, APPOINTMENTS, AND LEISURE ACTIVITIES THAT ALIGN WITH THE PARTICIPANT’S PREFERENCES.

ACTIVITY COSTS ARE COVERED BY THE PARTICIPANT. WHERE POSSIBLE, WE RECOMMEND HOLDING A VALID NSW COMPANION CARD TO SUPPORT ACCESS AND REDUCE COSTS.

COMPANION CARDS ALLOW A SUPPORT PERSON TO ACCESS PARTICIPATING VENUES AT NO COST WHEN ATTENDING WITH THE CARDHOLDER. THIS HELPS REDUCE THE COSTS ASSOCIATED WITH ACCESSING THE COMMUNITY WHILE RECEIVING THE NECESSARY SUPPORT.

APPLY HERE:
HTTPS://WWW.SERVICE.NSW.GOV.AU/TRANSACTION/APPLY-FOR-A-COMPANION-CARD

• PHYSICAL ACTIVITY PROGRAMS (INCLUDING PERSONAL TRAINING, GROSS AND FINE MOTOR SKILL DEVELOPMENT)
• COOKING PROGRAMS (BOTH PUBLIC AND PRIVATE)
• LEARN TO SWIM, SURF, BOATING, AND WATER BASED SKILL PROGRAMS
• SOCIAL GROUP DAY PROGRAMS

TO BECOME A SUPPORT WORKER AT WAVES OF ABILITY, YOU CAN APPLY THROUGH OUR WEBSITE OR BY CONTACTING OUR TEAM DIRECTLY. WE LOOK FOR INDIVIDUALS WHO ARE PASSIONATE, RELIABLE, AND COMMITTED TO PROVIDING HIGH QUALITY, PERSON CENTRED SUPPORT.

SUCCESSFUL APPLICANTS WILL NEED TO HAVE (OR BE WILLING TO OBTAIN):

• A VALID WORKING WITH CHILDREN CHECK (WWCC) 
• A CURRENT NDIS WORKER SCREENING CHECK 
• FIRST AID & CPR CERTIFICATION 
• A VALID DRIVER’S LICENCE AND RELIABLE TRANSPORT 
• 
  

EXPERIENCE IN DISABILITY SUPPORT IS HIGHLY REGARDED, BUT A POSITIVE ATTITUDE AND WILLINGNESS TO LEARN ARE JUST AS IMPORTANT.

YES. PLEASE SEE THE “CONTACT US” SECTION ON OUR WEBSITE TO SHARE YOUR FEEDBACK OR SUGGESTIONS.

WE BEGIN BY ASKING YOU TO COMPLETE OUR ONBOARDING FORMS, WHERE ANY KNOWN RISKS, BEHAVIOURS, AND SUPPORT NEEDS ARE DOCUMENTED FOR STAFF AWARENESS.

FROM THERE, WE COMPLETE DETAILED RISK ASSESSMENTS FOR ALL ACTIVITIES AND ENVIRONMENTS — CONSIDERING FACTORS SUCH AS PARKING, VENUE SAFETY, AND ANY ADDITIONAL SUPPORT NEEDS OR MEDICAL CONDITIONS (INCLUDING EPILEPSY, GENETIC DISORDERS, AND MORE).

THIS ALLOWS US TO MAKE INFORMED, SAFE DECISIONS AND PROVIDE SUPPORT THAT IS RESPONSIVE, PREPARED, AND INDIVIDUALISED.

MANDATORY REPORTING UNDER THE NDIS REFERS TO THE LEGAL OBLIGATION TO REPORT ANY SUSPECTED OR ACTUAL ABUSE, NEGLECT, OR EXPLOITATION OF PEOPLE WITH DISABILITIES RECEIVING SUPPORT.

THIS ENSURES PARTICIPANTS ARE PROTECTED FROM HARM AND THAT THEIR RIGHTS, SAFETY, AND WELLBEING ARE ALWAYS PRIORITISED.