About us

You’ll know who you’re dealing with

Focusing on wellness and opportunity for ability.

Participants and support workers smiling together outside a marquee
A group on yoga mats holding puppies, smiling at the camera
A group of participants and support workers smiling outside an event
The Waves support team together at a park day
Who we are

Who’s actually turning up

A diverse team of passionate individuals, full of energy and creativity. Each member brings a unique perspective and a strong commitment to our mission, from young, bubbly support workers to those with years of experience. We carefully select and match our team to suit your individual needs.

Chloe with a participant on a ride together

Chloe Blacklaws

Director

Chloe has worked across school, community access and respite settings throughout NSW and QLD. She developed a strong passion for helping participants achieve things once thought inaccessible, and created Waves as a place to make that possible.

Divya with a participant out on the water in life jackets

Divya Lal

Director

Divya has worked across the NDIS for the past six years and comes from a medical background. She is passionate about empowering individuals with disabilities and being part of positive change in the sector.

The Waves support team together at a park day

Our team

Support workers

A diverse team of passionate individuals, full of energy and creativity. Our support workers are carefully selected and matched to suit individual needs, ranging from newly hired staff to experienced professionals.

We reach the 10k step goal. We go on that scary ride. We swim even when it’s a bit cold.
What's different about us

No one-size-fits-all support

Our team members are thoughtfully matched with participants based on personality, skills and shared goals, creating a consistent, supportive and meaningful experience.

We redefine how goals are achieved through person-centred NDIS support, combining meaningful progress with joy, confidence and real life experiences.

  • Personality
  • Skills
  • Shared goals
What we do

Support built around the person

The ways we support people across Sydney, plus the water program that’s ours alone. Not sure which fits? Call us and we’ll work it out together.

1:1 and 2:1 support

Personalised activities built around goals, interests and support needs.

More

Tailored to each individual, with personalised activities designed around their goals, interests and support needs. This may include community outings, skill development, appointments and leisure activities that align with the participant's preferences.

Short-term accommodation (respite)

A temporary stay in a safe, supportive environment, with 24/7 support.

More

A temporary stay in a safe and supportive environment. Participants enjoy a range of activities, receive 24/7 support, build social connections and develop life skills, all while experiencing a change of scenery. It also gives families and carers time to rest and recharge. Emergency respite available.

Water-based therapy

Learn to swim, surf, boating and water skill programs.

More

Learn to swim, surf, boating and water-based skill programs, built around water safety, physical wellness and social connection.

Transport support

Appointments, family visits, anywhere you need to be.

More

Need to get to an appointment? Visit family? Wherever you need to go, our team is here to support you.

Domestic assistance

Keeping your space safe and comfortable while building independence.

More

Keeping your space safe, clean and comfortable while supporting your day-to-day independence.

Overnight support

Active overnight support and sleepover assistance.

More

Active overnight support and sleepover assistance, so there is someone there through the night.

High behaviour support

Workers trained in behaviours of concern, for safe, tailored support.

More

Our support workers are trained in behaviours of concern and provide safe, tailored support to help individuals access meaningful community experiences.

Life skills development

Cooking, budgeting, transport: the everyday skills that build independence.

More

Real skills, built through real activities: cooking a meal, managing money, catching public transport, running a household. Practised alongside a support worker, again and again, until they hold on their own.

Goal setting & planning

Every support plan has a goal behind it: we work toward it, not just supervise the activity.

More

We sit down with you to set real, achievable goals tied to your NDIS plan, then check in on progress regularly rather than letting a goal sit unused on a page. Every session works toward something.

The thing that's ours

The Water Skill Program

Learn to swim, surf, boating and water-based skill programs. Built around water safety, physical wellness and the kind of confidence you can't teach in a room. Most providers won't take someone into the surf. We will, and we're set up for it.

Read about the program
A group floating together in life jackets
Exploring the shallows in a wetsuit
Quad biking on the sand
Coming down the toboggan track
Meeting a reptile at a wildlife park
Lunch together outdoors
Out on the water on paddleboards
The group at a lookout
The why behind the name

It comes in waves.

Autism, disability and mental health move like tides. Days are good, days are bad. The smallest thing can cause the biggest change.

So does the ocean.

Get in, and it meets you where you are. At your lowest it pulls you up. At your happiest it lifts you higher. It never asks how you arrived.

and that’s the whole name, really
The name, word by word

Two true things, one word.

Waves of Ability
Waves

Because it comes in waves: the good days, the hard ones, the small thing that changes everything.

And because the water does exactly the same thing, and the water is where it gets better. Both are true at once. That’s the whole word.

Ability

What’s there at every point on the wave: the top of it, the bottom of it, and the long ordinary stretch in between.

Our job is to be in the water at all of them.

Wellness · Opportunity · AbilitySome days are a quiet coffee, some days are a 6am surf
What it means for how we work

We don’t try to flatten the wave.

The usual approach

Make every day the same. Treat a hard day as a problem with the person, and a good day as the level to hold.

Ours

Know where someone is on the wave today, and go in with them. A hard day isn’t a failure to fix. It’s a tide, and tides turn.

Nobody gets a flat line. Not our participants, not their families, not our staff.

and we’d rather plan for that
One line, read twice

The same shape describes both.

A week in a person
a good morningplans changeda 6am surfa loud room
The same week, at the beach

Not a coincidence we noticed afterwards. It’s the reason for the name.

Next step

Not sure where to start?

Send us an enquiry or give us a call and we’ll talk it through. There’s no pressure and no jargon. You can also read our getting started steps or FAQs.

Enquire about supports